Reference

noni138 Privacy Policy for Indonesia

Our Privacy Policy explains how noni138 handles the details you provide when opening an account, signing in, checking wallet status or contacting support.

Account recordsWallet referencesDevice signalsYour data choices
noni138 noni138 Privacy Policy for Indonesia
CONTACT ROUTES

Ask About Your Privacy Policy Rights

A direct support route helps you resolve a privacy question without repeating your account story across unrelated channels.

Account support path Use the support route inside your account to ask what personal details we hold…
Cashier status question If your Privacy Policy question concerns DANA, OVO, GoPay, QRIS, bank transfer or a…
Access recovery route When login is unavailable, contact support through the account access route and state that…
HANDLING DETAILS

What We Do With Your Data

Good privacy handling is practical: we separate account actions from the payment references needed to reconcile them, limit internal access to the purpose at hand and keep a route open for correction…

Account data

We may hold the contact and verification details you submit when opening an account or changing account access. We use them to identify the account, respond to requests and apply account safeguards. Please keep your registered phone details current so a privacy request can be matched correctly.

Wallet references

A DANA, OVO, GoPay or QRIS action can create a provider reference, amount status and time record. Bank transfer and virtual account reconciliation can create similar references. These records help us answer a cashier question, but we do not need your wallet PIN or banking password.

Cookies and sessions

Cookies and similar session signals can remember a signed-in state, preserve a selected page and help us understand whether a request is genuine. On a mobile browser, clearing site data can end the session and require phone verification again when you return.

Device protection

Sign-in time, browser or device indicators and security events may be recorded to identify unusual account access. They are not a reading of your private files. If you change phones, use the normal account path and contact support when the verification step does not match.

Retention approach

We keep records only for the operational, security, dispute or legal purpose that requires them, then remove or restrict them when that purpose ends where applicable. A request to delete data may be limited by records we must retain for an identified obligation.

Change requests

You can ask us to correct inaccurate account details, explain a data use or address an eligible deletion request through support. Tell us the exact record or account step involved. We may verify your identity before changing information connected with your account.

Privacy Policy Questions You May Have

These answers focus on the searches we hear most often about the noni138 Privacy Policy. They explain the practical route for account, device and payment-related data questions, while the full policy wording on this page remains the reference for your request. If your situation is unusual, contact support with the account step and payment reference involved.

The noni138 Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. It also explains retention, security steps and how to request access or correction.

Phone verification helps us connect a person requesting account access with the correct account and reduces mistaken or unauthorised changes. We may use the registered phone detail when checking a Privacy Policy request, but you should never send us a phone security code unless the account process specifically asks for it.

Yes. The Privacy Policy includes payment status references connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account activity. We use those references to match a requested account action or answer a cashier question, not to collect your wallet PIN or banking password.

Use the account support path and state whether you want access to a record or correction of a specific detail. Include your registered phone and the account step involved. We may verify the request first, then explain what can be supplied or changed under the Privacy Policy.

We retain account, device and payment-reference records for the operational, security, dispute or legal purpose connected with them. When that purpose ends, we remove or restrict the record where applicable. A deletion request may not cover records that must remain for an identified obligation.

Yes. Contact support through the account route and ask which session or cookie detail concerns you. Clearing site data on your mobile browser can end your signed-in session and require phone verification again. Cookie controls may affect how the account page remembers your current session.

Yes. Data rights, account access and eligibility can depend on local law. We assess your request against the applicable rules and the records we hold. If you are in Indonesia, send the request through support with your registered account detail so we can provide the relevant next step.